ALOXE USER GUIDE
Everything you need to know about setting up your account, completing mandatory vehicle verification, and messaging vehicle owners anonymously.
Quick Start & Account Setup
Get started in less than a minute. Fast, secure, and password-free login.
Download Aloxe
Download the free app from the Apple App Store (iOS) or Google Play Store (Android).
Login via Phone OTP
Enter your mobile phone number and verify using the 6-digit OTP code sent via SMS. No passwords needed.
Enable Notifications
Grant notification permissions so you immediately receive urgent alerts when other drivers message your vehicle.
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Adding Vehicle & Mandatory Photo Verification
To ensure genuine vehicle ownership and prevent fraudulent claims, Aloxe strictly requires completing the 5-step photo verification workflow.
Please follow the 5 verification photo steps below. This guarantees that notifications for your plate are exclusively dispatched to you.
β 5-Step Vehicle Photo Verification:
Prepare Vehicle Registration Document
You can cover personal details (e.g. name, home address, engine/chassis number) to protect your privacy.
Photograph the Registration Document
Personal info may remain covered. The photo must clearly display: License Plate, City, Brand, Vehicle Type, Color.
Photograph Vehicle from the Front
Stand in front of the vehicle, capture a full-view photo showing the front license plate clearly.
Photograph from Inside the Driver's Seat
Enter the vehicle, sit in the driver's seat, place the registration card on the steering wheel or dashboard, and take a photo.
Review & Submit
Review all captured images for sharpness. Retake any blurry image if necessary, then tap "Submit" to finish.
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Sending Messages via License Plate
Send courteous vehicle notifications in 4 fast steps without needing the driver's personal phone number.
Enter Vehicle Plate
Open Aloxe, type the target vehicle's license plate into the search bar (e.g. 30A-123.45 or 51K-987.65).
Choose Scenario / Preset
Select an instant preset category to save time (e.g. Blocked Driveway, Headlights Left On, Minor Scrape, Emergency).
Add Quick Tags & Scene Photo
Pick quick preset tags (e.g. "Urgent in 5 mins", "Blocking exit"), type custom remarks, and attach a photo of the parking situation.
Send Instant Notification
Tap "Send Message". The vehicle owner receives an instant push notification. You can also share an invite link via Zalo/SMS if they haven't installed the app.
Popular Pre-Configured Alert Scenarios:
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Receiving Alerts & Anonymous 2-Way Chat
Communicate with senders without ever disclosing your private phone number or identity.
How to handle incoming parking notifications:
- Push Notification: Tap the banner on your lock screen to jump straight to the active thread.
- Review details & photos: Inspect the sender's note and any attached situation photo.
- One-tap quick reply: Use instant replies like "Coming in 2 mins" or "Moving vehicle now" to immediately assure the other driver.
- Resolve and Archive: Once your car is moved, finish the conversation to archive the thread.
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Privacy Controls, Spam Blocking & Reporting
Full control over who can message you and guaranteed personal privacy.
π« Block Senders Instantly
If you encounter spam or disrespectful behavior, tap the options menu (...) on the message thread and select "Block Sender". They will never be able to message you again.
β οΈ Report Abuse & Violations
Select "Report Abuse" to submit evidence directly to our moderation team. Violators will be banned within 24 hours.
Review and unblock contacts at any time under Settings > Privacy & Security > Blocked Senders List.
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Frequently Asked Questions & Troubleshooting
Answers to the most common questions from our users.
Still need assistance?
Our support team is available 24/7 to answer your inquiries and ensure a smooth experience.